Current pricing matrix vs market, when is this reviewed and what period of validity is attached?
Is there a revenue for surplus pallets and has this moved in-line with spend? How often is this reviewed?
Rebate opportunity
SLA financial penalties
Operational
Is the product and specification fit for purpose, is it over-engineered?
Impact assessment for non-conformity of product + standard ‘3-point’ non-conformance template
Stock inventory and seasonal challenges
Contract
What written agreements exist - are they fit for purpose?
When are contracts agreed and what is the qualification criteria for suppliers?
Product Terminology
If multi-site, how is product & price uniformity maintained?
Is the current product description self-owned or provided by the supplier?
If the product code isn’t accepted as an industry standard, how does that affect the ability to tender and general competition?
Sustainability
How does current supplier fit within current sustainability and zero neutrality?
Does the business receive regular updates from supplier on carbon footprint of product supplied?
If wooden pallets are being received, is the carbon store recognised and understood?
Pallet recovery and repatriation evaluation
Strategy
Is there a strategic goal in place to improve pricing/increase revenue from surplus stock/reduce risk/formalise benchmarking/standardise product references - what timescale exists and how will this be enacted?